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changes.mady.by.user Oxana Alexeenko (Teamlead)

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ПРОДУКТЫ

Техническая поддержка всего стека продуктов Atlassian, сторонних плагинов и интеграций с внешними системами

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RESPONSE TIME

ВРЕМЯ РЕАКЦИИ,

CHANNELS

КАНАЛЫ

2

hours (business days

часа (по рабочим дням)

HelpDesk

customer portal

портал

Удаленное подключение

Remote connection

(Team Viewer/RDP/GotoMeeting)


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WHAT DO WE DO

Unlimited support tickets from 3 named contacts

Remote connection at business-critical tickets 

Software updates and add-ons installing under tickets

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

2 hours (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)


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WHAT DO WE DO

Consulting on products and technical support

Remote connection at business-critical tickets 

Implementation, adjusting and custom development

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PRODUCTS

Technical support for all of the Atlassian tools, third-party add-ons and integration with external systems 

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RESPONSE TIME, CHANNELS

1 hour (business days)

HelpDesk customer portal

Remote connection (Team Viewer/RDP/GotoMeeting)

Phone/Skype

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WHAT DO WE DO

Consulting on products and technical support

Remote connection at business-critical tickets

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Новости

Youtube

Сервисы


Teamlead

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